This data protection declaration applies to the use of the website and is provided by compact Kältetechnik GmbH.

Our handling of the subject of data protection

Data protection law is part of our personal rights. Especially in our constantly developing and networked world, the importance of these rights must not be underestimated. I attach great importance to data protection law in all its forms and requirements, which is why we take the protection of your data very seriously and always endeavour to provide an appropriate level of protection on our website,

You are free to use the website without providing any personal data. However, if you wish to make use of one of the services (e.g. the request for products) via this website, it may be necessary to collect and process your data. If this is the case and there is no legal basis for this processing, we will always obtain your consent for the respective process.

The processing of your personal data, such as your name, address, e-mail address or telephone number, is always carried out in accordance with the EU General Data Protection Regulation and in accordance with the applicable country-specific data protection regulations. We would like to inform you and also the public about the type, scope and purpose of the personal data collected, used and processed by us in an understandable manner so that comprehensive information on the subject of data protection is provided.

As the data controller, we have implemented numerous technical and organisational measures to ensure the most complete possible protection of personal data processed via this website. Since, despite all technical precautions, absolute protection cannot be completely guaranteed during data transmission, you are free to transmit your personal data by other means, for example by telephone.

Data protection details

1. Definitions according to EU-GDPR

The privacy policy of this website is based on the terms used by the European Directive and Regulation Giver when adopting the EU General Data Protection Regulation (EU-GDPR). Our data protection declaration should be easy to read and understand both for the public and for you as a customer and business partner. To ensure this, we would like to explain the terms used in advance.

We use the following terms, among others, in this data protection declaration:

a) Personal data

Personal data are all information relating to an identified or identifiable natural person (hereinafter “data subject”). Identifiable is a natural person who can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier or one or more special characteristics that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

(b) Person concerned

Data subject is any identified or identifiable natural person whose personal data are processed by the controller. In case of doubt, you are a person affected.

c) Processing

Processing means any operation or series of operations carried out with or without the aid of automated procedures in relation to personal data, such as the collection, collection, organisation, sorting, storage, adaptation or alteration, reading, retrieval, use, disclosure by transmission, dissemination or any other form of provision, comparison or linking, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of restricting their future processing.

(e) Data controller or controller

The data controller or controller is the natural or legal person, public authority, institution or other body which alone or jointly with others decides on the purposes and means of processing personal data. Where the purposes and means of such processing are laid down by Union law or by the law of the Member States, the controller or the specific criteria for his appointment may be laid down in accordance with Union law or the law of the Member States.

(f) Recipient

Recipient is a natural or legal person, authority, institution or other body to which personal data is disclosed, regardless of whether it is a third party or not. However, authorities which may receive personal data under Union law or the law of the Member States within the framework of a particular investigation mandate shall not be regarded as recipients.

(g) Third parties

A third party is a natural or legal person, authority, institution or other body other than the data subject, the data processor, the data processor and the persons authorised to process the personal data under the direct responsibility of the data processor or the data processor.

h) Consent

Consent shall mean any informed and unequivocal expression of will voluntarily given by the data subject in the particular case in the form of a declaration or other clear affirmative act by which the data subject indicates his or her consent to the processing of personal data concerning him or her.

2. Name and address of the controller

is the person responsible within the meaning of the EU General Data Protection Regulation , other data protection laws in force in the Member States of the European Union and other provisions of a data protection nature:

compact Kältetechnik GmbH
Dieselstraße 3
01257 Dresden

Phone:+49 351 20797-0

compact Kältetechnik GmbH is represented by its managing directors Frank Poschmann and Lutz Hering.

3. Collection of general data and information

The website collects a number of general data and information when you visit the website. This general data and information is stored in the log files of the server. This includes:

(1) used browser types and versions,

(2) the operating system used by the accessing system,

(3) the website from which an accessing system reaches our website (so-called referrer),

(4) the subwebsites, which are accessed via an accessing system on our website,

(5) the date and time of access to the Website,

(6) an Internet Protocol (IP) address,

(7) the Internet service provider of the accessing system and

(8) other similar data and information used for security purposes in the event of attacks on our information technology systems.

When using this general data and information I do not draw any conclusions about you. Rather, this information is needed to

(1) to deliver the contents of our website correctly,

(2) to optimize the contents of our website as well as the advertising for them,

(3) to ensure the long-term functionality of our information technology systems and the technology of our website, and

(4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack.

These anonymously collected data and information are therefore evaluated by us statistically and with the aim of increasing data protection and data security in our company in order ultimately to ensure an optimal level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all your personal data.

4. Cookies

This website is operated among other things by the use of cookies. Cookies are text files which are stored on your computer system via your Internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish your individual browser from other Internet browsers that contain other cookies. A particular Internet browser can be recognized and identified by its unique cookie ID.

The use of cookies enables us to provide you with a user-friendly service that would not be possible without cookies.

By means of a cookie, the information and offers on the website can be optimized in your interest. Cookies enable us to recognize you. These are small files that are set when you visit websites. With their help, your Internet browser remembers that you have already visited this website.

The purpose of this recognition is to make it easier for users to use this website. For example, if you use this website, you do not have to re-enter your access data each time you visit the website because this is taken over by the website and the cookie stored on your computer system.

You can prevent the setting of cookies by this website at any time by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Furthermore, cookies that have already been set can be deleted at any time via your Internet browser or other software programs. This is possible in all common internet browsers. If you deactivate the setting of cookies in the Internet browser used, not all functions of the website may be fully usable.

You have the option of selecting and changing your decision to use cookies on this page.


5. Subscribing to our newsletter

On our website you can subscribe to our company’s newsletter. The personal data transmitted to the person responsible for processing when ordering the newsletter is determined by the input mask we use.

We inform all subscribers at regular intervals by means of a newsletter about offers and innovations of our company. The newsletter can only be received if

(1) a valid e-mail address is stored and

(2) you have registered to receive the newsletter.

For legal reasons, a confirmation e-mail in the double opt-in procedure will be sent to the e-mail address entered for the newsletter dispatch for the first time. This confirmation e-mail serves to check whether the e-mail address has authorized the receipt of the newsletter.

When registering for the newsletter, we also store the IP address assigned by the Internet Service Provider (ISP) at the time of registration, the computer system used and the date and time of registration. The collection of this data is necessary in order to be able to trace any (possible) misuse of your e-mail address at a later point in time and therefore serves our legal protection.

The personal data collected when registering for the newsletter will be used exclusively for sending our newsletter. All subscribers to the newsletter can be informed by e-mail if this is necessary for the operation of the newsletter service or for registration, as could be the case in the event of changes to the newsletter offer or changes in the technical conditions. The personal data collected in the context of the newsletter service will not be passed on to third parties. You can cancel your subscription to our newsletter at any time. The consent to the storage of your personal data, which you have given us for the newsletter dispatch, can be revoked at any time. For the purpose of revoking your consent, you will find a corresponding link in every newsletter. Alternatively, you can also contact our contact person named below directly.

Our newsletters contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in e-mails to enable log file recording and analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns to be carried out. On the basis of the embedded pixel-code we can recognize whether and when the newsletter was opened and which links were called up by you from the newsletter.

Such personal data collected via the tracking pixels contained in the newsletters is stored and evaluated by us in order to optimise newsletter dispatch and adapt the content of future newsletters even better to the interests of subscribers. This personal data will not be passed on to third parties. You are entitled at any time to revoke the relevant separate declaration of consent given via the double opt-in procedure.

We rely on the services of Amazon Simple Email Service (SES) to send our newsletter. The service is provided by Amazon Web Services Inc. 410 Terry Avenue, North Seattle, WA 98109, United States. Amazon may use the data made available by us for sending newsletters in pseudonymised form to optimise its own service offers and for statistical purposes. An assignment to a specific recipient is not possible. Amazon will not use the data, according to its own statements, to write to the recipients itself or to pass the data on to third parties. Details can also be found in the provider’s data protection information (

6. Contact via the website

Due to legal regulations, the website contains information which enables a quick electronic contact to our company and direct communication with us, which also includes a general address of the so-called electronic mail (e-mail address).

If you contact us by e-mail, the personal data transmitted by you will be stored automatically. Such personal data transmitted by you on a voluntary basis will be stored for the purpose of processing or contacting you. This personal data is not passed on to third parties.

7. Deletion and blocking of personal data

Your personal data will only be processed for the period necessary to achieve the storage purpose or if this has been provided for by the European Directive and Regulation Giver or another legislator in laws or regulations to which the controller is subject.

If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Giver or another competent legislator expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.

8. Your rights as a data subject

(a) Right to confirmation

You have the right to request confirmation as to whether your personal data are being processed. If you would like to make use of this right of confirmation, you can contact the data protection contact listed below at any time.

(b) Right to information

You have the right to receive free information about your stored personal data (e.g. the purpose of processing or the categories of data that are processed) and a copy of this information at any time.

You also have a right to know whether your personal data has been transferred to a third country or to an international organisation. If this is the case, you also have the right to obtain information about the appropriate guarantees in connection with the transmission.

If you would like to make use of this right to information, you can contact the data protection contact listed below at any time.

(c) Right to correction

You have the right to immediately request the correction of your incorrect personal data concerning you. Taking into account the purposes of the processing, you also have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

If you would like to make use of this right of correction, you can contact the data protection contact listed below at any time.

(d) Right to cancellation (right to be forgotten)

You have the right to request that your personal data concerning you be deleted immediately. We are also obliged to delete personal data immediately if there is a reason which does not justify the processing of the data (e.g. personal data was collected for such purposes or processed in any other way for which they are no longer necessary).

If one of the above-mentioned reasons applies and you wish to have your personal data deleted, you can contact the data protection contact listed below at any time.

If your personal data has been made public and we are obliged to delete it, we will take appropriate measures, including technical measures, taking into account the available technology and implementation costs, to inform data processors who process your personal data that you have requested us to delete all links to this personal data or copies or replications of this personal data.

(e) Right to limitation of processing

You have the right to request that the processing be restricted if one of the following conditions is met:

  • You dispute the accuracy of your personal data for a period of time that enables us to verify the accuracy of your personal data.
  • The processing is unlawful, you refuse to delete the personal data and instead demand a restriction on the use of the personal data.
  • We no longer need the personal data for the purposes of processing, but you do need it to assert, exercise or defend legal claims.
  • You have filed an objection to the processing pursuant to Art. 21 para. 1 EU-GDPR and it is not yet clear whether our justified reasons outweigh your justified reasons.

If one of the above conditions is met and you would like us to restrict your personal data stored with us, you can contact the data protection contact listed below at any time.

We will notify you of any correction or deletion of your personal data or any restriction on processing, unless this proves impossible or involves a disproportionate effort. We will inform you of the recipients if you so request.

(f) Right to data transferability

You have the right to receive the personal information you provide about yourself in a structured, common and machine-readable format.

To assert your right to data transferability, you can contact the data protection contact listed below at any time.

(g) Right of objection

You have the right to object at any time, for reasons arising from your particular situation, to the processing of your personal data concerning you under Article 6(1)(e) or (f) of the EU-GDPR. This also applies to profiling based on these provisions.

We no longer process personal data unless we can provide evidence of compelling grounds for processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims.

If personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing.

To exercise your right of objection, you can contact the data protection contact listed below directly.

(h) Right to revoke consent under data protection law

You have the right to revoke your consent to the processing of personal data at any time.

If you would like to revoke your consent, you can contact us at any time at the following address:

compact Kältetechnik GmbH
Mandy Kaubisch
Dieselstraße 3
01257 Dresden Germany

Phone:+49 351 20797-0

9. Data protection regulations on the use and application of Matomo

This website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access. Matomo uses cookies, which are text files placed on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of the website is stored on a server in Germany.

The IP address is made anonymous immediately after processing and before it is stored. You have the option of preventing the installation of cookies by changing the setting of your browser software. We would like to point out that with the appropriate settings not all functions of this website may be available anymore.

You can decide whether a unique web analysis cookie may be stored in your browser to enable the operator of the website to collect and analyze various statistical data.

10. Privacy Policy for Use and Usage of the Facebook Pixel

We use the Facebook Pixel on our site. This is a conversion measurement by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). It allows us to track the actions of users who have seen or clicked on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, these data are stored and processed by Facebook. At the same time, Facebook can use this data to define our website visitors as a separate target group for advertising.

We do without an extended comparison with data such as e-mail addresses and transaction data from online shops.

Facebook may also link this information to your Facebook account and use it for its own promotional purposes, in accordance with its own data use policy ( You can allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes. This consent may only be given by users older than 13 years of age. If you are younger, we ask your guardians for advice. Please click here if you wish to revoke your consent:

You can also specifically activate/deactivate the use of the Facebook pixel for our page.

[borlabs_cookie_opt_out tracking=”facebook-pixel”]

11. Privacy policy regarding the use of mautic

On this website we use mautic – an open-source tool for marketing automation. This is an analysis and tracking software for the allocation and storage of usage data (e.g. browser used, last visited page, duration of stay). The software uses this information to individualize our marketing measures and better align them to the interests of each individual user. The software also helps us to better evaluate the success of individual marketing measures.

mautic is hosted by us on our own servers. The data will not be passed on to third parties. We collect and process data with mautic only to the extent that it is necessary to achieve the business goals of compact Kältetechnik GmbH with you.

The way mautic works is expressed through:

(a) E-mail marketing and campaigns

With so-called e-mail marketing, personalised e-mails are sent to you. These are partly based on the usage behaviour on the website, when reading our e-mails and when interacting with the links contained therein. We also send e-mails as part of campaigns.

(b) Landing Pages

Landing pages are special websites that have been defined as targets of advertising campaigns. They usually contain interaction options, e.g. for downloading whitepapers or checklists and forms for collecting information about you.

The software uses various technical procedures to assign individual activities to anonymous profiles or – with prior consent – to the profiles of individual users:

(c) Tracking pixels

To detect whether an e-mail has been opened, for example, mautic uses so-called tracking pixels. This loads a small graphic from the provider’s server that was previously assigned to an individual user profile.

(d) personalized weblinks

For example, to see if a user calls a link from an email, mautic adds a unique identifier to these links that